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Membership Terms & Conditions

• Loyalty qualification. Loyalty status (Élite → Patron → Legacy → Founders Circle) is earned over time and requires a minimum of two (2) services per year to earn and maintain. Fall below two services in a year and your loyalty status pauses.
• If life takes you away. We hold your full loyalty standing for two (2) years with no penalty — a move, a home sale, a hardship, we understand. After two years away, your loyalty tenure steps down by one year for each additional year you're gone, until it returns to Élite. Come back and resume active service anytime to stop the clock and start climbing again.
• No stacking. Loyalty rewards and membership bonuses cannot be combined or stacked on the same service.
• Complimentary tier services. Each loyalty perk is a specific complimentary service we perform for you — it has no cash value and cannot be exchanged for other services or credit.
• Membership vs. loyalty. Your membership is your recurring service plan; loyalty status is earned separately through continuous, active membership.

Read the Full Elite Club Agreement